Lenovo ThinkPad E14 Gen 5 Intel® Core™ i5-1335U 13th GEN – 8GB RAM / 512GB SSD I 14″ WUXGA Display I Intel® UHD Graphics I FreeDOS I Graphite Black – 21JK000PGQ

ASES Tech is dedicated to enabling a unique & delightful purchase experience for its customers. We are hell-bound to ensure the highest quality & reliability for our customers. However, there might be some inconsistencies. On seldom occasions, you may have to return an order.

Return Policy:

• In case the Customer Changes his/her Mind:
• Must notify within 3 Days.
• Please do not break the seal of your received product & conserve the delivery packaging & invoice.
• Any exception will result in no return.
• In case of a Misplaced Order:
• Check the product and match it with the invoice.
• Let us know as soon as possible
• Please do not break the seal of your received product & conserve the delivery packaging & invoice.
• Any exception will result in no return.
• In case of Manufacturing Defect:
• Must inform us immediately after learning of the defect.
• Any delay beyond 7 days will result in no return or replacement.

***Note:

1. The quality of the product depends on the manufacturer. ASES Tech has nothing to do with it. You cannot return a product if you do not like the product's quality.
2. ASES Tech will not bear the delivery charges for customers' warranty. The customer must bear the delivery charges for the general warranty claim.

Warranty Policy:

• Warranty provided by Brands:
• Notify us within the warranty period for any inconsistency.
• Warranty claims will require at least 2 weeks of inspection before passing the claim.
• Warranty provided by ASES Tech:
• Only applicable in case of a manufacturing defect.
• Must notify within 7 Days.
• Any delay will not be acceptable.
• Any exception will result in no return.